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1. Setup guide

This setup guide describes how to put a Behnke Station into operation as a SIP subscriber on an easybell® cloud PBX. In the following, we assume that the basic configuration of the easybell® cloud PBX has already been completed, and we limit ourselves exclusively to the steps required to put the Behnke Station into operation.

It is assumed that the Behnke-Station is already set up to the extent that access to the web interface is possible. If this is not the case, please follow the instructions provided with your base electronics (manuals) and refer to the technical manualRecently updated — within the last 72 hoursUpdated to complete the basic setup.

1.1. Setting up the subscriber for the Behnke Station

The following section contains only the steps required to create a user. The setup may differ in your installation. If in doubt, please contact your PBX support.

Each Behnke Station must be registered manually on the cloud PBX. It is not possible to provision the Behnke Station.

• Open the easybell® customer portal.
• Log in with your administrator account.

• Navigate to Cloud Telefonanlage (Cloud PBX).
• Click on the section.

• Navigate to the section Nebenstellen und Rufgruppen (Extensions and call groups).
• Click the (+) Hinzufügen (Add) button on the right.

• Navigate to the section Grundeinstellungen (Basic settings).
• Choose a name and enter it in the input field Name.
• Navigate to the section Eingehende Telefonie (Incoming telephony).
• Specify a phone number in the selection field Rufnummer (Phone number).
• Choose an extension and enter it in the input field Durchwahl (Extension).
• Make a note of this information, as you will need it later to configure the Behnke Station.
• Click the Speichern (Save) button to apply the configuration.

• Navigate to the section Endgeräte (Terminal devices).
• Click the (+) Hinzufügen (Add) button on the right.

• Navigate to the section Grundeinstellungen (Basic settings).
• Choose a name and enter it in the input field Name.
• Navigate to the section Ausgehende Telefonie (Outgoing telephony).
• This section determines whether the Behnke Station is enabled for external calls.
• To do this, select the appropriate number block in the selection field Ausgehender SIP-Trunk (Outgoing SIP trunk).
• Choose a name and enter it in the input field Interne Namensanzeige (Internal name display).
• Set the options Interne Rufnummeranzeige (Internal number display) and Externe Rufnummeranzeige (External number display).

• Scroll down until you reach the section Eingehende Telefonie (Incoming telephony).
• Click the gear icon there.
• Click the extension to which you want to assign the terminal device.
• Click Speichern (Save) to save the configuration.

• You return to the previous screen. Scroll all the way down there and click Speichern (Save) again.

• You return to the overview.
• Click the gear icon next to the terminal device you created in the previous step.
• Under Endgerät konfigurieren (Configure terminal device) you will find the SIP credentials for the Behnke Station, which are needed in the next step.
• Please make a note of the SIP-Registrar, SIP-Benutzername (SIP username), and SIP-Passwort (SIP password).

1.2. Configuring the Behnke Station

• Open your browser
• Access the Behnke Station web interface
• Log in

• Click the menu item in the sidebar.
• Navigate to the SIP Account 1 or SIP Account 2 section.
• Set the Register option to yes

• Use the assignments from the following table and enter the information in the corresponding input fields (in the SIP Account 1 section, if applicable SIP Account 2) of your Behnke station.
• Open your browser
• Go to the web interface of the Behnke Station
• Log in

• Scroll to the section Encryption

• Set the option Media encryption to the value SRTP

• Set the option Enforce media encryption to the value no

• Click Save in the sidebar to save the configuration

• Wait a moment until the Behnke Station is reachable again

• If the registration is successful, the Registration state option changes to the value registered

• If this is not the case, please check the previous steps again

• Click the menu item Buttons in the sidebar to save the configuration
• Navigate to the section of the button to be configured, e.g. Button 1
• Set the Action option to the value Call
• In the input field of the Phone number option, enter the number that should be called when the button is pressed
• Click Save in the sidebar to save the configuration

The configuration of the Behnke Station was last updated for version 5.26.

2. FAQ

If a party in the phone connection does not support secure transmission of the voice connection and this is not required, media encryption can also be set back from "SRTP" to "none". If call setup is also to take place unencrypted, pbx.easybell.de can be entered as the SIP server, the port set to 5060, and TCP set as the transport protocol.