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Help for CentrexX from Deutsche Telefon Standard® GmbH

1. Setup guide

This setup guide describes how to put a Behnke Station into operation as a SIP user on a CentrexX from Deutsche Telefon Standard® GmbH. In the following, it is assumed that the basic configuration of the cloud system has already been carried out, and we limit ourselves exclusively to the steps required to put the Behnke Station into operation.

It is assumed that the Behnke-Station is already set up to the extent that access to the web interface is possible. If this is not the case, please follow the instructions provided with your base electronics (manuals) and refer to the technical manualRecently updated — within the last 72 hoursUpdated to complete the basic setup.

1.1. Setting up the user for the Behnke Station

The following section contains only the steps required to create a user. The setup may differ in your installation. If in doubt, please contact your PBX support.

For each Behnke Station, an extension on the CentrexX SIP telephone system is required that has not yet been provisioned for another terminal device. To do this, set up a new extension or delete the auto-provisioning data on an existing extension. Then open the status settings of the extension and note down the data given under SIP account, as it is needed to configure the Behnke Station.

• Open the CentrexX management console.
• Log in with your administrator access.
• You are now in the main menu.
• Navigate to the right-hand side and click the menu item User management.

• Click the New extension button.

• In the Extension number selection field, select the appropriate extension number.
• In the Display name input field, you can optionally enter a display name.
• For connection type, select the value CentrexX extension.
• Click the Next button at the bottom left.

• An overview of your order data is displayed.
• To order the extension (chargeable), click the Submit order button.

• Wait until the new extension has been set up.
• In the user management, click Extension overview.

• A table with all extensions is displayed.
• Select the appropriate extension.
• In the corresponding row, click the button on the right in the Status column.

• Navigate to the SIP account section.
• There you will find all the data you need to configure the Behnke Station.

1.2. Configuring the Behnke Station

• Open your browser
• Access the Behnke Station web interface
• Log in

• Click the menu item in the sidebar.
• Navigate to the SIP Account 1 or SIP Account 2 section.
• Set the Register option to yes

• Use the assignments from the following table and enter the information in the corresponding input fields (in the SIP Account 1 section, if applicable SIP Account 2) of your Behnke station.
• Open your browser
• Go to the web interface of the Behnke Station
• Log in

• Click Save in the sidebar to save the configuration
• Wait a moment until the Behnke Station is reachable again
• If the registration is successful, the Registration state option changes to the value registered
• If this is not the case, please check the previous steps again

• Click the menu item Buttons in the sidebar to save the configuration
• Navigate to the section of the button to be configured, e.g. Button 1
• Set the Action option to the value Call
• In the input field of the Phone number option, enter the number that should be called when the button is pressed
• Click Save in the sidebar to save the configuration

The configuration of the Behnke Station was last updated for version 5.26.

2. FAQ