Ask the wikiAI

Checking the Topology of a Behnke IP Intercom System

The topology shows which Behnke Stations have been detected within the IP intercom system and how they are distributed across the existing intercom groups.

It is therefore particularly suitable for checking an existing installation and for troubleshooting when a station cannot be reached as expected.

1. Open the topology

• Open your browser
• Go to the web interface of the Behnke Station
• Log in

• In the sidebar on the left, click the menu item IP Intercom
• Navigate to the Topology section

The topology contains an overview of the detected Behnke Stations of the intercom system and their assignment to the respective intercom groups.

2. What information does the topology provide?

The topology can be used in particular to check:

• which Behnke Stations have been detected
• which intercom group the individual devices are assigned to
• whether expected devices are present in the intercom system
• whether devices have been accidentally assigned to different intercom groups
• which network bridges exist
• name and IP address of the detected devices
• in the case of an indoor station: intercom ID

3. Checking the group assignment

Every Behnke Station belongs to an intercom group.

Outdoor and indoor stations of the same group can communicate directly with each other.

If, for example, an outdoor station is expected in group 1 but is shown under group 2 in the topology, the configured intercom group should be checked.

For more information, see the setup guide: Configuring the intercom group of a Behnke StationThis page was last checked against version 6.56; the current version is 6.33. This notice is generated automatically and was not written by an editor..

4. Switching to another Behnke Station

From the topology, you can switch directly to the web interface of another detected Behnke Station.

This means the IP address of the desired station does not have to be entered separately in the browser.

This is particularly helpful in systems with several outdoor and indoor stations.

5. Missing device in the topology

If an expected Behnke Station is not shown in the topology, first check the basic network connection.

All devices of the IP intercom system must be able to reach each other over the IP network.

In particular, check:

• is the device switched on?
• is the network connection present?
• is the device in the network intended for the intercom system?
• can the device be reached by the other stations over the IP network?
• has the device been set up completely?
• do the devices use the required common global settings?
• has a network bridge been set up (if several networks are connected)?

6. Devices in multiple networks

A Behnke IP intercom system can also be operated across several IP networks.

In this case, the networks must be connected to each other via network bridges.

If devices from another network do not appear in the topology, the status of the configured network bridge should therefore also be checked.

A network bridge can show the status:

ONLINE

or:

OFFLINE

ONLINE means that a connection to the remote end of the network bridge exists.

OFFLINE means that there is currently no connection to the remote end.

7. Checking the firmware status

The topology also shows the firmware status of the intercom system.

A differing firmware version does not automatically mean that the topology is faulty. For operating the IP intercom system, however, it is recommended to synchronize the firmware of the devices.

For more information, see the setup guide Synchronizing the firmware of an IP intercom systemPlanned.

8. Third-party devices (IP stations)

IP stations set up manually on an indoor station are not part of the automatically detected topology of the Behnke IP intercom system.

These include, for example, integrated SIP door stations or IP cameras.

These devices are therefore not shown in the topology.

For more information, see the setup guide Setting up a third-party device as an IP station on a Behnke indoor stationPlanned.

9. Summary

The topology is a central overview for checking the IP intercom system.

It can be used to check:

• which Behnke Stations have been detected
• which intercom group the devices belong to
• whether expected devices are missing
• whether the group assignment is plausible
• whether network bridges are online or offline
• whether the firmware of the detected devices is synchronized
• and to switch directly to the web interface of another Behnke Station

10. FAQ