{"wiki":"en","slug":"avm-fritz-box-7590","markdown":"\n\n# Help for AVM® FRITZ!Box® 7590\n\n\n## 1. Setup guide\n\nThis setup guide describes how to commission a Behnke Station as a SIP subscriber on a FRITZ!Box®. In the following, it is assumed that the basic configuration of the FRITZ!Box® has already been completed, and we limit ourselves exclusively to the steps required to commission the Behnke Station. \n\n%[NOTE_REQUIRES_BASIC_SETUP](NOTE_REQUIRES_BASIC_SETUP)%\n\n\n### 1.1. Setting up the subscriber for the Behnke Station\n\n%[NOTE_MINIMAL_SETUP_OF_TK_USER](NOTE_MINIMAL_SETUP_OF_TK_USER)%\n\n- Open the FRITZ!Box® management console.\n- Log in with your administrator account.\n\n\n\n- In the sidebar, click the menu item **Telephony**.\n- In the submenu, click the menu item **Telephony Devices**.\n\n\n\n- At the bottom right, click the button **Set Up New Device**.\n\n\n\n- Select the option **Door intercom**.\n- Click **Next**.\n\n\n\n- Select **LAN/WLAN (IP door intercom)**.\n- Enter a name (freely selectable).\n- Click **Next**.\n\n\n\n- Enter a **User name**.\n- Enter a **Password**.\n- Make a note of this information, as it is needed to configure the Behnke Station.\n- Click **Next**.\n\n\n\n- Now, under **Forward doorbell to**, assign to bell button 1 the destination that should be called when the button is pressed.\n- If your Behnke Station has more than one call button or a display, you can also create and set up additional bell buttons.\n- Click **Next**.\n\n\n\n- Click **Apply**.\n\n\n\n\n## Optional: Video display on an AVM® FRITZ!Fon®\n\nIf you use an AVM® FRITZ!Fon® and your Behnke Station has a camera, the camera image can be displayed on the AVM® FRITZ!Fon®.\n\n- Open the FRITZ!Box® management console.\n- Log in with your administrator account.\n\n\n\n- In the sidebar, click the menu item **Telephony**.\n- In the submenu, click the menu item **Telephony Devices**.\n\n\n\n- In the input field **Character string for door opener**, enter the relay activation code (default: `0#`).\n- In the input field **Live image**, enter the URL for retrieving the camera image.\n- URL format: `http://{IP address of the Behnke Station}:8080?key={retrieval password}&.jpg` _(further information to follow)_\n\n\n\n**Note for external cameras**\n\nIf you use an external camera with its own IP address, please take the retrieval URL from the camera's manual or from this overview. Please note that the camera must return a single image via the URL.\n\n\n### 1.2. Configuring the Behnke Station\n\n%[SIP_KONFIGURATION_BS_1](SIP_KONFIGURATION_BS_1)%\n\n | Behnke Station field | FRITZ!Box® value |\n | -------------------------------- | ----------------------------------------------- |\n | Phone number/user name | User name |\n | User ID | User name |\n | Password | Password |\n | Server | IP address of the FRITZ!Box®, or **\"fritz.box\"** |\n\n%[SIP_KONFIGURATION_BS_2](SIP_KONFIGURATION_BS_2)%\n\n\n## 2. FAQ\n\nClick the respective problem to get a more detailed description and solutions.\n\n\n\n The SIP registration of the Behnke Station fails, even though the setup was done as described in the setup guide.
\n Please check the following:
\n \n - The user name and the password stored in the FRITZ!Box® must not be identical.
\n - The password must be rated at least **good** by the FRITZ!Box® (the password must be at least eight characters long and may only consist of letters, digits and special characters).
\n - There are known cases in which no telephony devices could be registered any more after changes to the configuration of the FRITZ!Box®. If in doubt, please restart the FRITZ!Box®.
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